In the below Terms and Conditions the terms “we”, “us” and “our” refer to ASK Coatings Limited. The terms “you” and “your” refer to the person or organisation to whom we supply goods. The term “contract” refers to your order for the sale or purchase of goods.
These Terms and Conditions are incorporated into all Contracts unless specifically agreed in writing between you and us. As a user of this web site, you acknowledge that any use of this web site including any transactions you make is subject to our terms and conditions.
We reserve the right to alter these Terms and Conditions without notice. Any changes will apply to contracts received after the date referred to at the top of this document when the page is posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this web site.
We recommend you read through these terms and conditions carefully before using this web site.
Pricing, Ordering and Payments.
Prices on our website are always shown excluding V.A.T. which is standard practice in our industry.
The currency for all monies is in Sterling £.
All prices quoted are inclusive of delivery charges to one UK mainland address.
By placing an order via our website you authorise us to take full payment using the credit/debit card details provided by you. We take payment from your card once we have checked your card details and stock availability. We accept the major credit and debit cards in payment. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and a full refund will be given where payment has been taken.
Once you have placed your order, we will send you an order acknowledgement email detailing the products you have ordered. You will then be sent a second email accepting your order and informing you that the goods are being despatched.
Deliveries, Returns and Cancellations.
This web site is currently only handling orders for delivery of products to customers in mainland UK addresses. For deliveries to the Channel Islands, Isle of Wight, Isle of Man, Orkney, Shetland and Scottish Islands, Northern Ireland or the Republic of Ireland, please call customer services.
We use established national carriers and endeavour to deliver all orders within 3-5 days of being processed. If, for reasons beyond our control there should be a further delay we will inform you of this as soon as possible.
All deliveries must be signed for. Please make all arrangements necessary to take delivery. You should check the delivery immediately.
We do not accept returns or offer refunds for unwanted goods. Exemption to this rule applies in the case of a dispute, faulty or damaged goods upon delivery.
If goods delivered are damaged in transit or items are missing the carriers note should be endorsed accordingly. No responsibility will be accepted for damaged or missing items that have been signed for as received in good condition. If goods are damaged or missing then you must notify us within 48 hours and we will investigate the problem and arrange for the despatch of replacement goods as applicable.
Should you require any further information please do not hesitate to contact us and we will answer you as quickly as possible.
ASK Coatings Ltd
Unit 7 Ashley Heath Industrial Estate
Three Legged Cross
Tel/Fax: 01425 489756